Independent Consultant · FixMySignature

Sachida N Sharma

PKI & Digital Signature Consultant — Founder of FixMySignature

Railtel Corporation of India India · Serving clients worldwide

I’m an independent, one-person consultancy. My day job is PKI and network infrastructure at Railtel; on the side I run FixMySignature to help people fix the digital certificate and e-signature errors that quietly break signing — DocuSign, Adobe, NIC signer platforms, smart cards, and Windows/macOS trust-chain problems. Over 2,500 cases resolved so far.

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Sachida N Sharma, PKI and digital signature consultant and founder of FixMySignature
Vendor-neutral · Independent

Track record

2,500+

Signature & certificate cases resolved

5 countries

Clients in India, USA, UK, Canada & Australia

3+ years

PKI & network infrastructure experience

The story

Why I started FixMySignature

Working with certificate authority systems and network infrastructure at Railtel, I kept running into the same thing outside work: friends, small businesses and even lawyers stuck for hours on an error message they couldn’t decode — “signature invalid”, “certificate not trusted”, “token not detected”. The fix was often a few minutes of work for someone who understood PKI, but a lost afternoon for everyone else.

So I started taking those cases one at a time, remotely. That grew into FixMySignature — an independent practice focused on one narrow, frustrating problem: getting digital signatures to actually work. I support NIC signer products (IREPS, HRMS, UVAM), DocuSign, Adobe Acrobat / Sign, SafeNet eToken middleware and general certificate trust-chain issues on Windows and macOS.

It’s deliberately a solo practice. When you book, you work directly with me — not a call centre, not a script. That combination of enterprise infrastructure experience and hands-on, one-to-one troubleshooting is the whole idea behind this service.

How it works

Simple, remote, done in one session

  1. 1

    You describe the error

    Send a screenshot or the exact message. Most problems are recognisable from the wording alone.

  2. 2

    We meet on a remote session

    A screen-shared call where I diagnose and fix the issue live, explaining each step as we go.

  3. 3

    You get a written summary

    A short recap of what was wrong and what changed, so the fix is documented and repeatable.

Credentials

Verifiable background behind the work

The core skill is hands-on experience with real signature failures. These professional credentials in security, networking and cloud are the foundation underneath that — each one is genuine and independently verifiable by its credential ID.

Security & Cryptography

Why it matters: signature failures are almost always trust, key or crypto problems. These credentials cover the fundamentals behind them.

Networking & Infrastructure

Why it matters: certificate authorities, timestamp servers and token middleware all depend on the network path working correctly.

  • Cisco

    Computer Hardware Basics

    Credential ID: 5b56c801-e4dd-4258-8ffd-d8fe19edb4ec

    Verify with Cisco
  • Cisco

    Networking Diagnostics

    Credential ID: 71d2f0b9-f7bc-491b-ad3a-e4ac0425b042

    Verify with Cisco
  • IBM

    TCP/IP Network Engineering (z/OS Essentials)

    Credential ID: eb5de054-bfbc-4761-b235-bb0930b718c7

    Verify with IBM
  • TryHackMe

    Pre-Security

    Credential ID: THM-V2XY677FAL

    Verify with TryHackMe

Cloud & Systems

Why it matters: modern signing runs on containerised, cloud-hosted services — understanding the platform speeds up diagnosis.

  • IBM

    Cloud Infrastructure (Docker)

    Credential ID: a22cbb48-3b18-4b1c-aecd-e2bc593f1a12

    Verify with IBM
  • IBM

    Cloud Infrastructure (Kubernetes)

    Credential ID: 0d25a7ff19454782a094f673f2aa5113

    Verify with IBM

Have a signature or certificate error?

Tell me what’s happening and we’ll sort it out on a remote session — most cases in one sitting, with a written summary afterward.